Frequently Asked Questions
How long does shipping take?
Orders are processed and shipped within 3–5 business days from the United States.
Do you accept returns or exchanges?
We currently do not accept returns or exchanges on any products.
Can I cancel my order?
Yes, cancellations are accepted within 12 hours of placing your order.
What if there is an issue with my order?
Please contact us right away and we’ll be happy to resolve the issue.
Are your products safe for sensitive skin?
Our products are made with gentle ingredients, but we recommend patch testing first.
Are your products handmade?
Yes, all products are handcrafted in small batches with care and attention.
What ingredients do you use?
We use simple, clean, and skin-loving ingredients to nourish and protect your skin.
How should I store my products?
Store in a cool, dry place away from direct sunlight to maintain freshness.
